Devices
Use the Devices screen to configure how your user-facing Catalog App appears on each of your devices.
To access the Devices screen, log into my.catalogkiosk.com and click Devices in the navigation bar located at the top of the screen.
Manage Devices
The Devices screen allows you to manage every device connected to your Catalog App Manager from one convenient location. The left side of this screen displays a list of all devices connected to your account.
This list includes the name of each device, whether it is online or offline, and which device group it is assigned to. Use the search fields above each column to filter devices by Status, Name, or Device Group.
Add a New Device
- Log in to my.catalogkiosk.com.
- Click Devices in the top navigation.
- Click Add New Device to add a new device to your account. This is where you will enter the pairing code for your device and select the device group from which to inherit settings.
Learn more about installing and pairing the Catalog App.
Manage Device Groups
- Log in to my.catalogkiosk.com.
- Click Devices in the top navigation.
- The right side of the Devices screen displays a list of device groups.
A device group allows you to apply the same customization settings to a group of devices. Account administrators can create as many device groups as needed for the management of an account.
When you first log in to your Catalog App Manager and navigate to the Devices screen, you will notice that a default device group is already established for you.
Groups are also an effective way to manage devices in multiple stores from one central account. Simply create a device group for each store location to easily apply the same settings to all devices in a store.
For simplicity, we recommend you edit settings on the device group level whenever possible. On a individual device's settings page, click Go to Group Settings to edit the device's group settings instead.
Add a New Group
To add a new device group:
- Log in to my.catalogkiosk.com.
- Click Devices in the top navigation.
- Click Create Group to the right of the Device Groups heading.
- Enter the information for your new device group, then click Finish.
Customize Device Group Settings
- Log in to my.catalogkiosk.com.
- Click Devices in the top navigation.
- To customize a device group, click the Settings icon to the right of the device group name.
The settings screen contains all customizable settings in one convenient location.
Branding & Theming
Within the Branding & Theming section you can upload your Store Logo, select a Theme Mode, set the Primary Color, and format the Attractor Screen.
Store Logo
You have the option to upload your store logo that will appear on the upper left side of the Catalog Kiosk app. The store logo will act as a Home button and return you to the attractor screen from any screen in the app.
To upload your store logo, click the Choose an Image button.
If a store logo has not been uploaded, the system will use the default Home icon shown below:
See article How to Add Your Logo for more information on adding a logo to your Catalog Kiosk app.
Theme Mode
The Theming section allows you to select between a DARK theme and a LIGHT theme. The DARK theme is enabled by default. To switch to the LIGHT theme, click the LIGHT radio button in the Theming section.
Please note:
- If the DARK theme is selected, changing the Primary Color will update the background color, button color, and the navigation bar color.
- If the LIGHT theme is selected, changing the Primary Color will update all text and buttons/icons to that color.
Primary Color
The Primary Color can be used to customize your Catalog Kiosk appearance. To change the Primary Color click the color palette icon and make the appropriate selection. If you know the HEX code value of the desired color, you can enter the HEX code value in the text field next to the color palette icon.
Save Changes
Click the Save Changes button in the top right corner to save any changes that have been made.
Attractor Screen
The Attractor Screen is the first screen your guests will see when they walk up to the Catalog Kiosk app on an in-store device. The Attractor Screen will also be displayed when the device times out.
Click the Change Configuration button to open the Attractor Screen Configuration window.
Follow the steps below to configure the Attractor Screen.
1. Choose a Category Layout
You can select between 1 and 6 tiles that will be displayed on your Attractor Screen. Each tile can be assigned to a specific category with an option for the last tile to allow your guests to browse all categories. The layout of the tiles is based on the number of tiles that are selected. Click the layout with the desired number of tiles to select it. A blue frame indicates which tile layout is currently selected.
By default, the Attractor Screen is set to 4 tiles with the 4th tile assigned to the Browse All Categories option.
2. Assign Tiles to Categories
Assign each tile to a category by typing in the category name. As you type, the system will predict the category based on the available categories in your account.
When a customer taps a tile, they will be taken directly to the category assigned to that tile.
Click the box next to Assign last tile to "Browse All Categories" to turn the last tile into a general "browse all categories" tile.
3. Choose a Background Image
Choose a background image for the attractor screen by clicking on the appropriate image. The background image will be displayed with low opacity behind the category tiles.
4. Configure the "Touch-to-explore..." Message
The default call-to-action message on the attractor screen is "Touch to explore...". This message can be changed by clicking the text field and entering a custom message. It is recommended to keep the call-to-action short and simple.
5. Click Apply and Save the Changes
Once you click Apply, the Configuration Window closes. Click the Save Changes button in the top right corner to save any changes that have been made.
6. Sync the Devices
Click Devices on the top menu bar and then click the Sync all devices button.
Once the sync is completed (and assuming your devices are online at the time of sync), your guests should now see your new Attractor Screen.
Device Display
Based on the selections made above, the device will display the following.
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Catalog and Scene Collection Assignment
This section allows you to create and assign custom product catalogs and scene collections to display on the Catalog App.
Catalogs
Your catalogs dictate which products are available for customers to view. Therefore, you must have at least one catalog selected here in order for products to display on your Catalog App.
Learn how to set up additional customized catalogs.
Scene Collections
Select which scene collections you would like to display on your Catalog App.
- Brand Scene Collections - Enable Brand Scene Collections and select from the available list to display pre-configured scene collections organized by brand.
- Account Scene Collections - Enable Account Scene Collections and select from your customized scene collections. These scene collections are those you have created within your Catalog App Manager. Learn how to create account scene collections.
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Home Page Scene Collections - Select the scene collections you would like to display on the Catalog App home page.
To incorporate additional brand scene collections into your account, expand your product line and upgrade to a Multi-Brand or Unlimited Brand account.
Price Display
Click Price Display to configure how prices are displayed to your customers.
- Show Prices - Select whether to show or hide prices from displaying to customers in your Catalog App.
- Show Currency Sign - Select whether to show or hide a currency symbol, and set the currency symbol you'd like to display.
- Price Label Options - Use this section to set your price label options. The Show/Don't Show options available here allow you to enable or disable labels for List Price, Retail Price, and Call to Action.
- Set the appearance of your pricing labels by using the available buttons in this section.
- Palette Icon - click this icon to select a color for each pricing label. If you know the hex code of the color you'd like to use, enter it into the field to the right.
- B - this button will display the label in Bold
- I - this button will display the label in Italics
S- this button will display the label with aStrikethroughText Fields - use the text fields to the right of List Price, Retail Price, and Call to Action to set the text of the labels.
The simulation below these options offers a preview of how your pricing labels will appear to your customers.
Cart Configuration
Click Cart Configuration to configure how the shopping cart is displayed to your customers.
- Cart - Select whether to enable or disable the cart feature.
- Allow Saving of Shopping Carts - Select this option to allow multiple shopping carts to be set up and saved. Learn more about setting up multiple shopping carts.
- Cart Label - Select a label for your shopping cart. The label you choose dictates how your cart is labeled within the app.
Each label has a different cart icon that displays in accordance with the label chosen. - Cart Timeout - The cart timeout determines how long the kiosk retains the items in the cart before resetting and clearing the cart if the customer has walked away.
- Cart Email Addresses - Set the email address where you would like to receive all orders that are submitted through the kiosk (usually the sales associate that is entering the order into the point of sale system). You can add as many email addresses as you need by adding a comma between each address entered.
- Include Prices in Cart Email - Select whether the order email your team receives, sent to the email address you defined above, should include pricing information. Cart emails are only seen by the email recipients you designate.
- Order Confirmation Message - Set the order confirmation message. This message is displayed once a customer clicks Add to Cart, enters their information, and clicks Submit.
Store-to-Shopper Communication
Click Store-to-Shopper Communication to configure how you'd like to communicate to your shoppers via your Catalog App.
- Send Email/Text Messages to Shoppers - Enable or disable sending emails or text messages from the kiosk to a customer's personal email or phone.
- Sender's Identity - Enter the name to display as the sender on all emails and text messages sent to customers from the Catalog App.
- Sender's Email- Enter your contact information to include in messages sent from the Catalog App. Enter the email address you'd like to include in this contact information.
- Sender's Phone Number - Enter the phone number you'd like to include in the messages sent to customers from the Catalog App.
Show SKUs In Email & Text - Select whether to show, hide, or reverse the order of SKUs in the messages sent to customers from the Catalog App.
Show Prices in Shared Cart Emails and Texts - Select whether to show product pricing in the messages sent by customers from the Catalog App shopping cart.
Advanced Configuration
Click Advanced Configuration to configure additional advanced options.
- External Websites
Click Show to enable external websites that can be accessed by customers directly from the Catalog App.- Website Menu Label - The Website Menu Label appears on the website button displayed to your customers. To add a website:
- Type in the full URL (include the prefix http:// or https://).
- Title the website (this is the label that appears in the Catalog App).
- Click Add This Website.
To reorder how websites appear in the Catalog App, either use the up/down arrows to the right of the website names, or drag and drop the rows by dragging websites by their number. Delete websites using the black and white to the right of each website. - Direct Express Branding & Search - Select Show if you'd like the Ashley Express designation to appear on eligible items, or Don't Show to hide this designation.
Enabling the Ashley Direct Express option also allows customers to search by Ashley Direct Express items only. Inventory Availability - Enable Show Stock Amount to display available warehouse inventory quantities in the Catalog App.
Sign up for inventory availability and get real-time access to what's in stock at the warehouse right within your Catalog App.- Kiosk Brand Display - Enable or disable this option to display or hide the manufacturer field in the Catalog App.
Enabling Kiosk Brand Display also allows customers to search through products by brand. - Kiosk SKU Display - Enable or disable this option to display or hide SKUs in the Catalog App. Select Obfuscate to set the obfuscation method.
Kiosk SKU Label - Edit the label associated with the SKU. The default label is "Model #"
Kiosk SKU Obfuscation Method - Select an obfuscation method. Select Reverse and Append/Prepend to set an extra character.
Kiosk SKU Obfuscation Extra Character - Enter the desired extra character to append or prepend to your SKUs in the Catalog App.
- Product Sorting/Product Secondary Sorting - Product Sorting sets the primary sorting rule. Product Secondary Sorting determines how products are sorted further if two products are of the same price, name, or brand.
- Language - Select the default language for your Catalog App. Default language options include: Chinese Traditional, Chinese Simplified, Portuguese, Hindi, Russian, English, Spanish, and French. Customers can always change languages on the fly by clicking the Language icon in the Catalog App.
- Send email alert if device is offline 24+ hours - Set this option to On if you would like to receive an email alert for devices that remain consistently offline for more than 24 hours.
- Hide Start Order Button - For those who prefer not to have a checkout option, there is a select Hide to hide the Start Order button on your shopping cart.
Disclaimers
Click Disclaimers to configure disclaimers for pricing, email & text, and email footers, and to set your legal name. This section offers you full control over the legal verbiage that appears in the Catalog App, text messages, and emails.
- Pricing Disclaimer - The pricing disclaimer appears on product description pages.
- Email/Text Footer Disclaimer - These disclaimers appear in emails sent from the Catalog App, and text messages that include photos (photos are only included when a user sends a single product).
- Legal Name - The legal name you set here appears in the Email and Mobile consent verbiage displayed when a user elects Send to Email, Send to Mobile, or Start Order.
Override Device Group Settings
Each device connected to your account has its own Settings page that allows you to override any setting inherited from its device group. To override group settings on any individual device:
- Click the device name on the Devices screen.
- Click Settings, and then click the Override toggle. The Override toggle changes a setting for this device only. Settings toggled to Sync will inherit their values from their device group.
Change a Device's Group Assignment
To change which group a device is assigned to:
- Click the device name on the Devices screen.
- Select the desired device group from the Device Group drop-down.
Edit a Device or Device Group Name
To edit a Device or Device group name:
- Click the device name or device group Settings button on the Devices screen.
- click the pencil icon to the left of the name. This will place a box around the device or device group name, indicating it is now an editable field. Click anywhere within this box to edit.
Sync Devices
The Catalog App syncs all of your online devices automatically once every 24 hours. If you would like to update your devices more immediately, you can opt to perform a manual sync.
To perform a manual sync:
- Sync All Devices - sync all devices using the Sync All Devices button on the Devices screen.
- Sync Individual Device - From the device management screen, click the device name on the Devices screen to open individual device settings, and click Sync Device.
Check the status of the sync process by clicking the sync icon in the top right of the screen. To view further details, click View Details.
The Sync Details screen contains a searchable history of all of your sync events. Use the fields at the top of the screen to filter your sync history by Name or Status.